Privacy Policy

PrintBar! Privacy Policy

Effective Date: December 20, 2024

PrintBar! (hereinafter referred to as "we", "our", or "us") is committed to respecting your privacy and values the relationship we have with you.

When you visit our store created by our SaaS service provider, SHOPLINE (hereinafter referred to as "SHOPLINE"), we may collect, process, and use personal data related to you (including your employees and/or representatives acting on your behalf). If you access or make purchases in the store, we may also collect and use your personal data. We fully understand the importance of your personal data and are committed to ensuring the integrity and security of the store. This Privacy Policy outlines the types of personal data we collect about you, how we use that data, with whom we share it, and the choices you have regarding how your information is used.

This Privacy Policy will help you understand the following:

• What we collect
• Information you provide
• How we use personal data
• How we use cookies and other tracking technologies
• How we process, share, transfer, and disclose personal data
• Your rights and choices
• How we protect personal data
• How we update this Privacy Policy
• How to contact us

What We Collect

We may collect personal data from various sources. When you visit our store, [extensions], or use our social media/pages (or related apps, such as Facebook, Instagram), we may collect this information. Our products are sold in many department stores or other physical locations, and if you are a member of our store, we may collect related purchase records from these stores. When you visit our store, social media pages, or related apps, we may also collect information automatically or using cookies, web server logs, and web beacons regarding your device or usage.

Types of Information We Collect

The types of personal data we collect may include:

1. Identification Data – (1) Personal identifiers (e.g., name, address, phone, email); (2) Financial identifiers (e.g., credit card or bank account information); (3) Government-issued identification (e.g., national ID number, passport number, tax ID).
2. Personal Characteristics – Descriptive information (e.g., gender, birthdate, size).
3. Social Status – (1) Residence and facilities (e.g., address); (2) Property (e.g., owned or rights to movable property); (3) Immigration status (e.g., passport, work permits, residence documents); (4) Lifestyle (e.g., type of consumer goods and services used); (5) Membership in charitable or other groups (e.g., social clubs or other voluntary organizations).

Information You Provide

You may voluntarily provide personal data to us in various ways, such as when you register on our store, make a purchase, or through our social media (or related apps). The types of personal data you may provide (if applicable) include:

• Contact information (e.g., name, postal address, email address, phone number)
• Age and birthdate
• Gender, preferred language
• Race, gender, preferred language
• Username and password
• Payment information (e.g., payment card number, expiration date, delivery address, billing address)
• Purchase history
• Product preferences and communication preferences
• Content you provide (e.g., photos, videos, reviews, surveys, comments)
• Information provided when visiting our social media pages (e.g., name, profile picture, likes, location, friend list, and other details as described on your social media profile or app)
• Device identifiers, such as MAC address, IP address, or other online identifiers.

Providing your personal data is voluntary, but if you do not provide it, certain services and promotions may not be available to you.

Why We Collect Your Personal Data

The specific purposes for which we collect personal data include, but are not limited to, providing you with goods or services, including:

1. Consumer, customer management, and services
2. Consumer protection
3. Online shopping and other e-commerce services
4. Verifying your identity (e.g., protecting you from fraud)
5. Resolving disputes (e.g., consumer complaints, intellectual property disputes)
6. Enhancing secure transaction behaviors
7. Debt collection
8. Notifying you of business opportunities, products, services, and updates
9. Detecting and protecting against errors, fraud, or other crimes, and monitoring compliance risks
10. Investigating potential unlawful activities affecting personal safety, property security, and breaches
11. Fulfilling terms and conditions, and returns policies
12. Actions required by law
13. Other purposes for which we obtain your consent at the time of collection.

How We Use Personal Data

We may use the information you provide for the following purposes:

• Sending promotional content or other communications
• Providing requested information and services
• Contacting you to follow up or confirm your orders, appointments, returns, or refunds, and sending other non-marketing communications related to the products and services we offer
• Processing your payment and/or transactions
• Creating and managing your account, including accessing your purchase history
• Responding to your inquiries
• Customizing advertisements on our store, social media pages, and other places based on your interests and history
• Communicating and managing your participation in special events, contests, surveys, and other promotions (if applicable)
• Operating and communicating with you through our social networks or mobile apps
• Operating, evaluating, and improving our business (including developing new products and services, enhancing and improving our products and services, managing communications, analyzing products, conducting market research, data analysis, customer relationship management, and performing accounting and auditing functions)
• Complying with applicable legal requirements, industry standards, and our policies
• Cleaning up, linking, or merging records internally or through our service providers to avoid duplication and ensure accuracy of your information.

We may also use your information in other ways as notified at the time of collection.

If you provide us with your personal data, we may use it for direct marketing purposes, to offer or advertise the availability of our products and/or services. However, we will confirm with you when we first send marketing messages whether you are willing to receive them; if you are not willing, you can express your preferences at that time or opt out of receiving further marketing communications at any time.

How We Use Cookies and Other Tracking Technologies

1. What is a Cookie?A cookie is a small file stored on your computer, phone, or any other smart device when you log into or browse the store’s content. It typically contains identifiers, store names, and some numbers and letters. When you visit the store again, it can identify your browser.

2. How We Use CookiesWhen you use our store, we may collect your device model, operating system, device identifiers, and IP address through cookies or similar technologies. These cookies help us identify your browser when you visit our store and improve the user-friendliness of the store.

3. How to Manage CookiesYou can manage or delete certain tracking technologies based on your preferences. Many browsers have a “Do Not Track” feature to send requests to stores. You can also enable or disable cookies in your browser settings.

Your Rights and Choices

You have the right to access, correct, or delete your personal data under the applicable laws. You can also opt-out of receiving direct marketing communications at any time.

Cookie Usage and Control

The following links provide instructions on how to control cookies in all major browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Internet Explorer: https://support.microsoft.com/en-us/help/260971/description-of-cookies
• Safari (Desktop): https://support.apple.com/kb/PH5042?locale=en_US
• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
• Opera: https://www.opera.com/en/help

If you're using any other browser, please refer to the documentation provided by your browser.

In the store, you can delete existing tracking technologies by clearing your cache.

When you browse the website without logging in, we collect cookies necessary for browsing to provide you with relevant services.

Please note, if you refuse to use or delete existing tracking technologies, you will need to change your user settings manually on each visit. We may not be able to provide you with an optimal user experience, and some functions may not work properly.

How We Process, Use, Share, Transfer, and Disclose Personal Data

1. Processing and Use
   Some functions of the store may be provided by third-party partners. We may entrust our partners (including technical service providers) to process some of your personal data. For example, when you use the automatic payment function, we may ask a third-party payment company to handle your credit card information to charge the related service fees according to your instructions. When using SHOPLINE payment, we may ask third-party service providers to handle personal data of you and your customers to facilitate "Know Your Customer" (KYC), transaction monitoring, and risk management. We will sign confidentiality agreements with third-party service providers to manage the data processing purpose, processing duration, and responsibilities of both parties. We will require our partners to process data according to our instructions and this privacy policy. If you disagree with the collection of personal data by our partners necessary to provide related services, you or your customers may not be able to use the relevant services.

2. Sharing
   We do not share personal data with any third parties unless one or more of the following situations apply:

   • At your request or with your explicit prior consent or authorization;
   • Related to fulfilling our obligations under laws and regulations;
   • Related to national security or national defense security;
   • Directly related to public safety, public health, and major public interests;
   • Directly related to criminal investigation, prosecution, trial, and enforcement;
   • To protect the life, property, and other major legal rights of you or others, but difficult to obtain the consent of the person involved;
   • The personal data involved is disclosed by you to the public;
   • The personal data involved is collected from legitimate and publicly disclosed sources.

   Sharing with SHOPLINE and its Affiliates
   To provide SHOPLINE products and services, make recommendations you may be interested in, resolve account issues, and protect the safety of our affiliates, other users, or the public, you acknowledge and agree that we can share your and your customers' personal data with our affiliates. We will only share personal data to the extent necessary and in accordance with the purposes specified in this privacy policy. If we share sensitive personal data or if our affiliates use and process personal data for different purposes, we will seek your authorization and consent again.

   Sharing with Third-party Partners
   We only share personal data for legitimate, necessary, specific, and clear purposes, and only share the personal data necessary to provide relevant services to you or your customers. We do not share personally identifiable data unless required by law or regulations. Typically, these third-party partners are also data controllers who will process personal data in their own accounts after obtaining your consent. These partners may have their own privacy policies and user agreements.

   Furthermore, when using the store, we may use third-party functions or services (including apps from app stores, payment gateways, or logistics service providers). Please note that these functions or services are provided by third parties. The rules and procedures described in this privacy policy do not apply to these third-party functions and services. Any information you provide to third-party stores or services will be directly provided to the operators of those services. Even if accessed via the store, you must comply with the applicable privacy policies and user agreements of these third parties. We are not responsible for the content of any third-party stores or their privacy policies and security measures regarding personal data. Before providing personal data to third parties, you should read and understand their privacy policies and user agreements.

3. Transfer
   In principle, we do not transfer control of personal data to any third party, except in the following situations:

   • At the request of the data subject or with explicit prior consent or authorization;
   • Related to fulfilling our obligations under laws and regulations;
   • Related to national security or national defense security;
   • Related to public safety, public health, and major public interests;
   • Related to criminal investigation, prosecution, trial, and enforcement;
   • To protect the life, property, and other major legal rights of you or others, but difficult to obtain the consent of the person involved;
   • The personal data involved is disclosed by you to the public;
   • The personal data involved is collected from legitimate and publicly disclosed sources;
   • In the event of a transfer following an acquisition, merger, restructuring, or change in operating entity after bankruptcy.

   Note: If transfer is necessary due to the above reasons, we will inform you of the purpose, type of information, and the transferee (if sensitive information is involved, we will also notify you) and obtain your consent, unless otherwise required by law or regulation. The transferee will continue to fulfill the personal data-related obligations under this agreement. If we go bankrupt or cease operations and there is no transferee, we will delete or anonymize your personal data.

4. Public Disclosure
   In principle, we do not disclose your personal data to the public or undefined groups, but we may disclose it based on our agreement with you or applicable laws and regulations.

Minors

This store is not intended for individuals under the age of 18. We do not intentionally collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us through the above contact information to request deletion.

Your Rights and Choices

For the personal data we collect from you, we provide certain choices regarding how we use this information and how we communicate with you. To update your preferences, request removal from our mailing list, or submit a request, please contact us as instructed below.

Email Opt-out Declaration
You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in any marketing emails you receive or by following the instructions in the "How to Contact Us" section below. You can also opt-out by sending an opt-out request.

SMS Opt-out Declaration
You can contact us to request that we do not send you SMS messages.

Social Network App Opt-out Declaration
To remove or delete our social media app from your social network account, please follow the instructions within the social network.

For Facebook: Please refer to the Facebook Help Center.

Location Information
When you use our mobile app, you may be asked to provide your geographic location. You can choose not to share your location by adjusting your device's location service settings. To refuse to share your location, please follow the instructions on your mobile device, or contact your service provider or device manufacturer.

Withdraw Consent
You can withdraw any consent you previously provided to us or object to the processing of your personal data at any time on legal grounds. We will apply your preferences moving forward. In some cases, withdrawing your consent to our use or disclosure of your personal data may mean that you cannot use certain products or services.

Access, Update, and Modify Personal Data
We may retain and use your information as necessary to achieve the purposes mentioned above. You have the right to request access to and receive details about the personal data we maintain about you, update and correct inaccuracies in your personal data, and, if applicable, block or delete that data. In some cases, the right to access personal data may be subject to restrictions under local laws. Before granting access or making corrections, we may take reasonable steps to verify your identity. You can request to view, change, or delete your personal data by sending an email to {insert store's customer service email} or by contacting our Data Protection Officer. [Note: Add contact details for your local data protection authority or store, e.g., [https://ico.org.uk/make-a-complaint/]]

How We Protect Personal Data

We maintain appropriate administrative, technical, and physical protective measures to safeguard the personal data you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no system is perfect, and we cannot guarantee that your information will always be secure, including the security of your data during transmission or on your mobile device.

For information on how SHOPLINE retains and protects personal data, please refer to the SHOPLINE Privacy Policy [https://shopline.tw/about/privacy].

How We Update This Privacy Policy

This privacy policy may be updated periodically without prior notice to reflect changes in our personal data practices. We will post prominent notices on our store to notify you of any significant changes to our privacy policy, and we will indicate the most recent update date at the top of the policy.

How to Contact Us

If you have any questions or comments about this privacy policy, or if you would like us to update the information we hold about you or your preferences, please contact us via email.

[Last Updated: 2024/12/20]